Product Recalls
Customers are our Top Priority
Sierra's reputation has been built on offering our customers fresh selection of quality outdoor items and apparel at incredible savings every single day. Our customers have always been and continue to be our top priority and the quality of product we sell to them is important to us.
Product Quality
At Sierra, our values extend to the longstanding relationships we build with our vendors. Our vendors warrant to our Company that their goods have been manufactured and shipped in accordance with all applicable laws, regulations, and industry standards, including human rights standards.
If merchandise is found to be inconsistent with safety standards, we take appropriate steps and will remove the product in question from sale if necessary. In the case of product recalls conducted in cooperation with governmental agencies, we work closely with our vendors and/or the appropriate agencies to ensure the required recall information is available to our customers. We have solid practices in place, which include instructing our stores and e-commerce site to quickly remove recalled product nationally when necessary and posting in-store signage to inform customers of actions they may take. Our customers may always contact Customer Service at 1-800-713-4534 for additional information.
Recent Product Recalls
For your convenience, we provide below a list of products sold by Sierra that have recently been recalled in cooperation with the U.S. Consumer Product Safety Commission and other federal agencies. You can review further details, such as the steps you may take if you purchased the recalled item(s), by clicking on each link. The list below is limited to recent recalls, and, though we do try to keep it up to date, it is not intended to be an authoritative list of recalled products. For more information about product safety and safety recalls, please visit www.recalls.gov, www.cpsc.gov, www.fda.gov, and www.nhtsa.gov
Updated as of December 21, 2023 "TJX Recalls Foldable Bistro Set Chairs Due to Fall Hazard" - December 21, 2023 "American Outdoor Products Issues Allergy Alert on Undeclared Almonds in Backpacker's Pantry Blueberry Peach Crisp" - April 27, 2023 "GFA Production (Xiamen) Co., Ltd. Issues Voluntary Nationwide Recall of Easy Care First Aid® Burn Cream and First Aid Kits Due to Microbial Contamination" - January 4, 2023 "The TJX Companies, INC. Issues Allery Alert on Undeclared Milk in Certain Vegan Chocolate Products" - May 1, 2022 "TJX Recalls Infant Sleep Bags Due to Suffocation Risk; Sold at T.J. Maxx, Marshalls and Sierra" - May 5, 2021 "TJX Recalls Outdoor Wooden Folding Chairs Due to Fall and Injury Hazards; Sold at T.J. Maxx, Marshalls, HomeGoods and Sierra" - May 5, 2021 Consumers click here for instructions on how to participate in the recall and receive a full refund